Frequently Asked Questions


When can I start feeding my child Platinum Performance® Wellness?

Supplementation with Platinum Performance® Wellness can begin when young children begin consuming solid foods. Platinum Performance® provides natural ingredients beneficial for children at all stages.

Can I eat Platinum Performance® with any kind of food?

Platinum Performance® Wellness was developed to be supplemented with all kinds of food. Popular on yogurt, cereal, granola, oatmeal, and in smoothies, people often eat Platinum with breakfast to begin their day.

How long will it take to see results with Platinum Performance®?

Many people respond within several weeks, noticing improvements in the way they feel.

What is the difference between the Platinum Performance® Wellness and the bars?

Platinum Performance® Lifestyle Bars each contain one serving of Platinum Performance® Wellness (2 scoops). People rely on Platinum Bars as a quick, easy way to get their Platinum on the go. With a variety of flavors and no artificial colors, flavors, or sweeteners, Platinum bars are a great snack option for children and adults.

What are Omega-3 and Omega-6 fatty acids, and why are they important?

Certain Omega-3 and Omega-6 fatty acids cannot be produced by our bodies or produced in ideal quantities and, therefore, must be consumed in the diet. But when our diets are too rich in Omega-6 fatty acids compared to Omega-3s, a cellular imbalance can result that leads to excess inflammation and predisposes us to a host of chronic and severe health conditions. By administering Platinum Performance® Wellness, you can help support a healthy ratio of Omega-3 and Omega-6 fatty acids.

Can Platinum Performance® be given with other supplements?

Platinum Performance® was developed to be consumed safely with other supplements. Platinum Performance® is very comprehensive and can often replace other supplements such as vitamins and trace minerals, antioxidant and joint supplements. If you have additional needs, talk to your doctor. Call a Platinum Advisor for help in understanding which Platinum Performance® products may be the right choice for you.

Joint Support

How does Ortho-Chon® help support my joints?

Ortho-Chon® is a combination of several joint supporting ingredients that help to maintain healthy cartilage and properly functioning joints, including glucosamine sulfate, MSM, antioxidants and herbs.

What is the difference between Ortho-Chon® and Ortho-Chon® Plus?

Ortho-Chon® Plus is similar in composition to the original Ortho-Chon®, but it contains two additional phytonutrients, phellodendron and turmeric. Both are plant compounds that may support the body's normal response to inflammation.

What additional support does Ortho-Chon® HA provide?

Ortho-Chon® HA contains Hyaluronic Acid (HA) to support joints. Although it is commonly administered intra-articularly (injected), orally administered HA has been shown in several studies to promote joint health.

By consuming a daily dose of HA, it is constantly available to the body and actively working to support joints. Call a Platinum Advisor at (855) 766-1200 to order this formula.

What are the benefits of Omega-3 fatty acids?

Platinum Performance® Wellness provides Omega-3 fatty acids derived from flaxseed. Omega-3 fatty acids help support normal healthy levels of inflammation in the body and provide important benefits to overall health.

  • Play a crucial role in brain function as well as normal growth and development
  • Provide important building blocks to the body, impacting health on the cellular level
  • Highly concentrated in the brain, helping to support cognitive health
  • Cannot be produced by the body and therefore must be consumed through the diet
  • Also known as polyunsaturated fatty acids (PUFAs)

What impact does turmeric have on my joints?

Turmeric is a powerful plant compound that has been used for 4,000 years to support a variety of conditions. Plant compounds that contain natural antioxidant activity can scavenge free radicals in the body. Free radicals can damage cell membranes. Antioxidants can neutralize free radicals and maintain cell integrity. Turmeric can support a normal healthy inflammatory response in the body.

What is Hyaluronic Acid?

Hyaluronic Acid (HA) is a glycosaminoglycan in connective, epithelial and neural tissues. It is a major component of synovial fluid that coats and lubricates joint surfaces to reduce friction between bones during movement. In doing so, HA helps maintain healthy joint function.

What is the role of sulfur in joint comfort?

MSM is a naturally occurring sulfur compound, which is critical to joint health and helps maintain the structure of connective tissue in the joint. The sulfur in MSM is used to produce glycosaminoglycans that are the fundamental building blocks of joint cartilage and whose molecules are linked together in chains by disulfide bonds. These bridges help reduce conformational flexibility of glycosaminoglycan chains, making cartilage firm and resilient.

Bone Health

Does my diet provide the proper amount of magnesium?

Most people believe that they are consuming enough magnesium from their diet alone, but often times this isn't the case. In fact, data from the 1999-2000 National Health and Nutrition Examination Survey suggest that a significant amount of adults in the United States do not get the recommended amounts of magnesium in their diets. The right supplement plan can help replenish magnesium in the body and restore proper levels. Magnesium citrate, found in Platinum Performance® Wellness and Platinum Performance® Minerals ™, is easily absorbed into the body.

Are all silicons the same?

Silicon is the second most abundant mineral on planet earth. A natural form of silicon is Zeolite, which is the form used in Platinum Performance® Wellness and Performance Minerals.™

Cardiovascular & Circulatory

How does nitric oxide provide cardiovascular support and healthy circulation?

  • Plays a role in normal healthy cardiovascular and nervous system function
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  • Supports a normal blood pressure and proper blood flow

What are the benefits of arginine to cardiovascular and circulatory health?

  • Precursor for the synthesis of nitric oxide
  • Helps support muscle protein synthesis
  • Helps maintain normal healthy blood pressure

Intestinal Health

How does flaxseed benefit the digestive system?

Like many other areas of the body, the overall function and health of the digestive system is dependent on healthy, properly functioning cell structure.

The ground flaxseed in Platinum Performance® Wellness provides a source of soluble and insoluble fiber, which is supports digestive health. More specifically, the insoluble dietary fiber in flax may help relieve occasional constipation and promote digestive health.

How can supplementation support intestinal health?

  • Mucilage, a soluble fiber-like nutrient, acts as a prebiotic to facilitate the growth and activity of beneficial bacteria in the digestive system.
  • Vitamins and minerals can improve the uptake and utilization of various macro- and micro-nutrients.
  • Antioxidants, such as vitamin E, ascorbic acid, selenium, plus L-Carnitine can support the way that calories are processed in the digestive system.

I have a sensitive stomach, should I be concerned?

It's always best to check with your primary healthcare provider before starting any supplement program. Proper supplementation can support digestive health. Platinum Performance® Wellness contains a variety of nutrients and fiber to supplement your diet. Bio-Sponge® is a type of bentonite clay that is widely used for digestive support.

For chronic or severe diarrhea, the intestinal adsorbent Bio-Sponge® is recommended. Bio-Sponge® is an effective choice for diarrhea and intestinal disturbances and is widely used.

Athletic Performance

How can Omega-3 fatty acids benefit athletes?

  • Keeping Cool. When the body metabolizes Omega-3 fatty acids, it tends to run cooler because there is less heat produced than other sources and less water utilized, keeping athletes hydrated during heavy work.
  • Less Lactic Acid. These fats also allow for a reduction in exercise-induced lactate production, which is the body's natural response when oxygen is limited and support is needed very quickly during strenuous work. The body will use fat stores before it needs to break down glucose for additional support.
  • Muscle Support. With a diet rich in Omega-3 fatty acids, athletes have more intramuscular fat stores readily available and will use that as their first support source during exercise.
  • Encourage Recovery. When fatty acids are present in the diet, there is a reduction in the amount of glucose utilized and more muscle glycogen is spared which will delay the onset of fatigue and support muscle recovery.

Immune Support

What is colostrum?

Colostrum is a form of milk produced by mammals and is important within the first 72 hours after birth, providing life-supporting immune and growth factors that ensure the health of a newborn baby. The amount of immune and growth factors present in our bodies begins to decline as we age. Colostrum may provide powerful support for a healthy immune system.

Is cell mediated immunity important?

Cell mediated immunity is extremely important in the resistance to infection by certain bacteria, viruses, yeast and parasites. Platinum Performance® Wellness contains several ingredients including L-Glutamine, vitamin C, vitamin E, whey protein and Omega-3 fatty acids that help support healthy immune function.


How does DHA affect cognitive function?

The Omega-3 fatty acid known as DHA is key to proper brain function. DHA is found in high concentration in the gray matter of the brain and is important in the function of brain cell membranes. By causing cell membranes to become more fluid, DHA can support communication between cells. Omega-3 fatty acids, especially DHA, are like the oil to your brain’s engine.

Why do pregnant women need to supplement with Omega-3 fatty acids?

DHA Omega-3 is found throughout the body but is most abundant in the brain, eyes and heart. In fact, DHA represents about 97% of all Omega-3 fats in the brain and 93% of all Omega-3 fats in the retina. It is important prenatally and postnatally for optimal infant brain, eye and nervous system development. However, developing infants cannot efficiently produce their own DHA and must obtain this vital nutrient through the placenta during pregnancy and from breast milk after birth.

Antioxidant Support

What is a free radical and how do antioxidants affect them?

Free radicals are chemicals produced either as a result of normal metabolism or in response to exercise, inhalation of dust and air pollutants or exposure to ultraviolet light. Free radicals cause chain reactions that result in oxidative damage to proteins, lipids and DNA. Antioxidants are known as “free radical scavengers” and have the ability to terminate these chain reactions by removing free radicals and inhibiting the oxidation of other molecules.

Weight Management

How does L-Carnitine L-Tartrate play a role in weight management?

L-Carnitine L-Tartrate transports long chain fatty acids into the mitochondria, the energy-producing center of the cell.

Quality & Satisfaction Guarantee

If for any reason you're not 100% satisfied, contact us for a replacement or refund.

Online Shopping & Sales Tax

As per the Supreme Court ruling of June of 2018, Platinum Performance® is required to charge state sales tax on taxable products based on the shipping address.
To see if sales tax is charged in your state click here.