Collectively, we refer to the above as “Services.”
The type of personal information we collect varies based on the Services provided. Personal information is information that identifies you as an individual or relates to an identifiable individual. The Services collect personal information, including name, home and mobile phone numbers, postal address, email address, financial, payment card and third party payment services information, and photographs, audio and video. Unless specifically requested, we ask that you not send us, and you not disclose to us, any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background).
We collect personal information directly from you through the Services we provide. For example, you may provide your contact information when you register on our Website in order to receive information about, or purchase, our products.
We may also use or augment the personal information we have about you with information obtained from other sources, such as public data bases, social media platforms and information provided to us by third parties. For example, we may collect information from other sources to verify the licensure status and identity of veterinarians or other animal health care professionals who register on our Website.
We may use personal information we collect for legitimate business purposes, including to:
We may also use personal information for any other purpose that we disclose at the time we collect your information.
We may also aggregate or deidentify personal information you provide and use it for any purpose, including product and service development and improvement activities, studies and market analysis. Aggregated or deidentified information no longer identifies you or any other individual.
We may share personal information we collect with:
We will limit sharing of your personal information where appropriate and where legally required. We may also disclose to third parties aggregated or deidentified information that is not personally identifiable for any purpose.
You can remove persistent cookies and change your privacy preferences by following directions provided in your Internet browser's “help” directory. Or you may opt out here www.platinumperformance.com/opt-out.html and not use our Websites. You can continue purchasing Platinum Products by emailing email@example.com or calling us at 800-553-2400. Certain features of the Sites or Services may not work if you delete or disable cookies.
Pixel tags and other similar technologies
IP Address. Your IP Address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the pages visited. We use IP Addresses for purposes such as calculating usage levels, diagnosing server problems, and administering the Services. We may also derive your approximate location from your IP Address.
Physical Location. We may collect the physical location of your device by, for example, using satellite, cell phone tower or Wi-Fi signals. We may use your device’s physical location to provide you with personalized location-based services and content. We may also share your device’s physical location, combined with in-formation about what advertisements you viewed and other information we collect, with our marketing partners to enable them to provide you with more personalized content and to study the effectiveness of advertising campaigns. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you do, we and/or our marketing partners may not be able to provide you with the applicable personalized services and content.
We seek to use reasonable administrative, technical and physical safeguards, and other security measures to protect personal information within our organization from growing threats. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. We therefore recommend that you use every precaution to protect your information when using the internet and any other links. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the contact methods provided below.
You may be given the option of receiving recurring informational/promotional/marketing e-mails from Platinum Performance and third parties working with Platinum Performance. You may unsubscribe or opt-out from receiving any informational/promotional material by changing notification settings on the Sites, clicking the unsubscribe link provided in an email, updating settings on our Manage Preferences page at www.platinumperformance.com/manage-preferences.html or by emailing us at firstname.lastname@example.org or for preferences regarding Platinum Health, emailing us at email@example.com. Please note that if you opt-out of receiving promotional emails from us, we may still send you important administrative messages, from which you cannot opt-out.
If you would like to access, delete, review, or update personal information that you have provided to us, sign in at https://www.platinumperformance.com/login and https://www.platinumhealth.io/login.For your protection, we may need to verify your identity before implementing your request. We will respond to your request consistent with applicable law.
We use third party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites or online services. You may receive advertisements based on information relating to your access to and use of the Services and other websites or online services on any of your devices, as well as on information received from third parties. These companies place or recognize a unique cookie on your browser (including through the use of pixel tags). They also use these technologies, along with information they collect about your online use, to rec-ognize you across the devices you use, such as a mobile phone and a laptop.
You may also limit ad tracking in mobile app environments on your device. For the most effective and up-to-date methods for doing so, you should consult instructions provided by those device manufacturers. We offer the following information solely for informational purposes, and we cannot guarantee that the methods below are the most current:
The Services are not directed to individuals under the age of thirteen (13). We do not collect personal information from any person we actually know is a child under the age of 13.
Last Updated July 2022