Platinum Performance Advisor

Company Description

Platinum Performance is a premier nutritional-focused Animal Health company founded in 1996 out of a world-renowned equine veterinary hospital on the Central Coast of California. Today Platinum Performance serves most equine veterinary practices across the United States and abroad. Platinum Performance was founded on the belief that wellness and nutrition are the foundation of exceptional health for both people and the animals we love.

Our mission is to improve lives through superior nutrition and unmatched personal service. Our team helps ensure that the service we provide, formulas we develop, and literature we publish are client-focused, impactful and accurate. Everything we do must be scientifically and medically sound. We push hard to research new ingredients, seek out the highest quality sources, test new formulas, and operate several research studies and feeding trials at any given time.

In 2019 Platinum Performance joined forces with Zoetis, the largest animal Health Company in the world, with a shared vision to advance the role of nutrition in veterinary medicine and to create the field of scientific wellness on a global scale. We are looking for enthusiastic, passionate people who are excited to move faster, go further and help to redefine what is possible in animal health.

Job Description

The Platinum Advisor team is the face and voice of our brand. Advisors are on the front lines with our clients each day, delivering Best In Class service to veterinarians, physicians, and thousands of clients ordering formulas for their horses, dogs, cats and themselves.

Platinum Advisors are smart thinkers, self starters, engaged listeners, and provide educated recommendations and solutions to our clients. Advisors represent Platinum Performance at horse shows, dog shows, marathons, veterinary and medical conferences, and with clients throughout the United States and occasionally, abroad. A Platinum Advisor works with a tight-knit and supportive group of fellow Advisors and builds a broad range of experiences and skills.

Responsibilities

  • Provide exceptional service, advisement and order-taking to clients, veterinarians and medical professionals that call Platinum Performance daily
  • Compose clear electronic correspondence to clients through email
  • Apply critical thinking and problem solving to provide supplement recommendations for clients and their animals
  • Nurture client relationships through account management and follow up
  • Occasional travel to equine, canine and human events to represent Platinum Performance
  • Work cohesively with other Platinum Advisors, as well as other departments within Platinum Performance including Production, Quality Assurance, and Shipping

Qualifications

  • Bachelor's degree, preferably in Animal Science, Nutrition, Agricultural Business or related fields
  • 3.0 GPA or higher
  • Knowledge of equine, small animal or human nutritional products; or the equine industry
  • Ability to perform a variety of tasks utilizing a wide degree of creativity and attention to detail
  • Excellent communication skills with clients and team members
  • Must be willing and able to work in Buellton, Ca. Relocation is not available at this time

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