Factory Direct Shipping for Pet Products

Getting the nutritional support an animal needs, when he needs it, is important to us. Since all Platinum Performance formulas are produced in our own California facility, you can rely on the Platinum Shipping Team to efficiently and reliably package and ship your order quickly. We also operate multiple shipping warehouses east of the Rockies, ensuring fast delivery for our clients throughout the country regardless of whether you live on the East or West coast.

At Platinum we have a 100% Client Satisfaction Guarantee, and we'll make sure you're cared for to the highest standard. You have our word.

Estimated Shipping Time

For your order using FedEx / UPS / USPS Ground service.
It's our goal to provide outstanding service in everything we do, and we look forward to serving you. All Ground transit times are estimates only. If you'd like to guarantee faster delivery, consider choosing 2 Day or Overnight.

For all orders except Platinum PAKs if your order has been placed by 2pm PST we usually ship the same day. For additional questions on shipping and expedited orders, please call a Platinum Advisor at 800-553-2400 M-F 6am-5pm and Sat, 6am-1pm PST.

Questions

If you have any questions about your order, please call to talk to a Platinum Advisor at (800) 553-2400 Monday-Friday 6am-5pm PST, and Saturday from 6am-1pm PST.